Shipping policy
Shipping Policy for Serene Support Solutions LTD
Thank you for choosing Serene Support Solutions LTD! Below you will find important information regarding our shipping methods and delivery process.
Shipping Methods We Offer
Option 1: Standard Shipping (15-20 Working Days)
- Our default shipping method which includes the lowest shipping fee. If time allows, we recommend selecting this option to save on costs.
- Please note, the shipping fee varies based on the weight of the products, and the shipping time cannot be guaranteed due to factors beyond our control.
Option 2: Express Shipping (3-5 Working Days)
- For quicker delivery, you can select this expedited option which guarantees shipping within 3-5 working days. As this is a faster service, it incurs a higher shipping fee. Please consider your choice carefully at checkout.
Track Your Order
- Once your order is shipped, you will receive an automatic shipment email containing your tracking number.
- If you do not receive this email, please check your spam folder and ensure that you have provided the correct email address during checkout. If you still cannot find it, please contact us at bjuvfcdykazf@outlook.com.
- After you receive your tracking information, you can use the provided tracking URL to see the latest updates on your parcel.
If you have not received the shipment email within 3 days, please reach out to us at bjuvfcdykazf@outlook.com to request your shipment information.
Contact Information:
- Trade Name: Serene Support Solutions LTD
- Phone Number: +44 7684214722
- Email: bjuvfcdykazf@outlook.com
- Physical Address: 48 Ploughley Rd, TOCKHOLES BB3 5RF, United Kingdom
Thank you for your business, and we appreciate your understanding regarding our shipping policies!